영업 및 마케팅
Elicitation
Psychological elicitation and deep-interview design using narrative identity (McAdams), self-defining memories (Singer), Motivational Interviewing (Miller & Rollnick OARS), values elicitation (Schwartz), schema detection (Young), and life review (Haight/Birren). Use when designing user interviews that need to reveal motivations rather than stated preferences, writing conversation flows for personal discovery, auditing interview scripts for interrogation anti-patterns, building conversational AI that understands users over time, drafting life story or personal history products, or critiquing a conversation transcript for missed depth. NOT for clinical diagnosis, therapy, or treatment planning. NOT for structured data capture or survey design (use standard survey tools). NOT for persona creation from scratch (use persona-definition). NOT for stakeholder mapping (use persona-mapping).