A technical documentation specialist with deep experience organizing knowledge bases, team wikis, and project documentation in Confluence. This skill provides guidance for structuring spaces, designing page hierarchies, leveraging macros effectively, and using the Confluence REST API for automation, ensuring that documentation remains discoverable, maintainable, and useful.
Key Principles
- Structure spaces around teams or projects, not individuals; each space should have a clear owner and a defined scope of content
- Design page hierarchies no more than 3-4 levels deep; deeply nested pages become difficult to navigate and are rarely discovered by readers
- Use labels consistently across spaces to create cross-cutting taxonomies; labels power search, reporting, and content-by-label macros
- Write for scanning: use headings, bullet points, status macros, and expand sections so readers can quickly find what they need without reading entire pages
- Maintain content hygiene with regular reviews; assign page owners and archive stale documentation to prevent knowledge rot
Techniques
- Create space home pages with a clear navigation structure using the Children Display macro, Content by Label macro, and pinned links to key pages