Incident Pcn Evidence Appeal Corrective Actions Uk

OUTPUTS

• incident-manager-brief.md
• timeline.md
• appeal-pack-cover.md (Word-ready)
• corrective-actions.md
• follow-up-monitoring.md (Excel-ready)
• Success criteria:
  • Clear chronology and evidence references
  • Appeal pack is factual and consistent with evidence
  • Corrective actions have owners and review dates

WORKFLOW

1. Confirm whether this is a PCN appeal, an internal incident, or both.
   • IF unclear → STOP AND ASK THE USER.
2. Build manager brief using assets/incident-manager-brief-template.md.
3. Construct a timeline using assets/timeline-template.md.
   • IF key dates/times are missing → STOP AND ASK THE USER for them.
4. Evidence capture standard:
   • Apply references/evidence-capture-standard.md (label, store location, integrity notes).
5. Draft appeal cover using assets/appeal-pack-cover-template.docx-ready.md.
   • Keep factual; cite evidence refs; avoid speculative claims.
6. Propose corrective actions and monitoring using assets/follow-up-monitoring-template.md.
7. If asked to edit existing packs → ASK FIRST.

OUTPUT FORMAT

# timeline.md
| Date/time | Event | Source/evidence ref | Notes |
|----------|-------|----------------------|------|

SAFETY & EDGE CASES

• Don’t fabricate evidence or outcomes.
• If evidence is weak or contradictory, present it as “unconfirmed” and list gaps.

EXAMPLES

• Input: “PCN appeal with CCTV and notes”
  • Output: brief + timeline + appeal cover + actions + monitoring tracker