Rewrites, polishes, or drafts emails and messages from rough notes, bullet points, or poorly worded drafts — in the right tone for the situation. Handles professional emails, Slack messages, WhatsApp texts, follow-ups, apologies, feedback, and more. Use this skill whenever the user says: "rewrite this email", "make this sound professional", "write an email for me", "help me reply to this", "make this polite", "draft a message", "how do I say this nicely", "write a follow-up", "make this less aggressive", "I need to send this but don't know how to word it", or shares a rough draft asking for improvements. Always trigger — even for short messages. A one-line rewrite is still worth doing well.
Rewrite, polish, or draft any email or message — from rough notes or bad drafts — in the right tone for the situation. Works for professional emails, Slack, WhatsApp, follow-ups, apologies, feedback, and more.
| Type | Examples |
|---|---|
| 💼 Professional Email | Work requests, updates, escalations, client communication |
| 🔁 Follow-up | Chasing a reply, following up on a task or meeting |
| 🐛 Bug / Issue Escalation | Reporting a critical issue to manager or client |
| 🙏 Apology | Missed deadline, mistake, delayed response |
| 💬 Slack / Teams message | Quick team update, question, async request |
| 📱 WhatsApp / Text | Personal or semi-formal short messages |
| 📝 Feedback | Giving or responding to feedback professionally |
| ❌ Declining / Saying No | Politely turning down a request |
| 🎉 Appreciation | Thanking a colleague, recognising good work |
| Tone | When to use |
|---|---|
| Formal | Senior management, clients, official communication |
| Professional | Default for most work emails |
| Friendly-Professional | Colleagues, collaborative teams |
| Friendly | Close colleagues, semi-personal messages |
| Direct | When brevity and clarity matter most |
| Assertive | Escalations, pushing back, setting boundaries |
| Empathetic | Apologies, difficult news, sensitive topics |
If the user doesn't specify a tone, infer it from context:
Extract from the user's message:
Apply these principles:
Always output:
The rewritten message — ready to copy and send
Tone label — e.g. "Tone used: Professional + Assertive"
What changed — 2–3 bullet points explaining the key improvements made (e.g. "Made the ask clearer", "Removed passive voice", "Added specific deadline")
Alternative version (optional but valuable) — if there's a meaningfully different way to approach the same message (e.g. softer vs. more direct), offer it as Option B with a one-line explanation of when to use it.
Input:
"Write an email to my manager telling him the test environment is broken and i cant do my testing and we might miss the release deadline but dont want to sound panicky"
Output:
Subject: Test Environment Issue — Potential Impact on Release Timeline
Hi [Manager's Name],
I wanted to flag an issue with the test environment that's currently blocking my testing work. Since this morning, [describe the issue briefly — e.g. the env is down / deployments are failing], and I haven't been able to proceed with the scheduled test execution.
If this isn't resolved by [date/time], it could impact our ability to meet the [release name] deadline. I wanted to raise it early so we have time to act.
Could you help escalate this with the infra/DevOps team, or let me know if there's an alternative environment I can use in the meantime?
Happy to jump on a quick call if helpful.
Thanks, [Your Name]
Tone used: Professional + Assertive What changed:
Option B (more direct, for urgent escalation):
Subject: URGENT: Test Env Down — Release at Risk [Manager's Name], the test environment has been down since [time] and is blocking all QA activity. We risk missing the [release] deadline if it's not resolved by [time]. Requesting immediate escalation to DevOps. Let me know how you'd like to proceed. — [Your Name] (Use this if the situation is truly critical and speed matters more than softness)