Uber Eats Order

UI Anchors (Common)

Treat labels as variants; exact wording may differ by locale/A-B test.

• Bottom tabs: Home, Search, Cart, Account.
• Entry controls: Delivery / Pickup, ASAP / Schedule, address chip near top.
• Item actions: Add to cart, Customize, Required, Optional, Add.
• Cart/checkout actions: View cart, Go to checkout, Checkout, Place order.
• Order status actions: Cancel order, Help, contact courier/support.

Execution Procedure

1) Set fulfillment context first

• Confirm fulfillment mode with user intent: Delivery vs Pickup.
• Confirm destination/address before selecting items.
• If scheduling is requested, set Schedule before checkout.

2) Find the right merchant

• Prefer Search tab for deterministic lookup by merchant/dish.
• If user gave constraints (budget, ETA, cuisine, rating), apply them before opening merchant page.
• Avoid random browsing loops; open one candidate merchant and proceed.

3) Add items with correct modifiers

• Open item detail page and resolve all required modifier groups.
• Only submit Add to cart after required options are complete.
• For multi-quantity, prefer explicit quantity control in cart over repeated back-and-forth on menu cards.

4) Cart review before checkout

• Open View cart and verify:
  • item list and quantities
  • required modifiers were applied
  • promo/coupon status (if user asked)
• Then proceed via Go to checkout (or equivalent checkout CTA).

5) Checkout verification

Before final submit, verify all high-impact fields:

• fulfillment mode (Delivery or Pickup)
• delivery address / pickup store
• time (ASAP vs scheduled)
• payment method
• tip amount (if visible)
• final payable total (items + fees + taxes + tip)

If user asked for constraints (for example max total), enforce them here.

6) Final confirmation gate (mandatory)

• If user explicitly requested immediate purchase (for example “place it now”), proceed to Place order.
• Otherwise, pause at checkout and ask via request_user_decision before tapping Place order.
• Never silently submit an order when user intent is ambiguous.

7) After placing the order

• Stay on tracking screen and report key status:
  • accepted/preparing
  • courier matched / en route
  • ETA updates
• Keep notification-sensitive actions minimal unless user asks for changes.

Safety Guardrails

• Never add Uber One subscription or any upsell without explicit request.
• Never change payment method to new credentials without human auth.
• Never place duplicate orders to “retry” without explicit user confirmation.
• If checkout total materially exceeds user expectation, stop and ask before placing.

Changes and Cancellation Handling

Use Uber’s policy-aware behavior:

• Before merchant accepts:
  • cancellation is typically free; cancel and reorder if major edits are needed.
• After merchant accepts:
  • cancellation may incur charges.
  • do not cancel automatically; ask user first unless explicitly instructed.
• If item change is blocked after acceptance:
  • use in-app Help / support path and report constraints to user.

Tooling Guidance

• Prefer tap_element when reliable UI candidates are present.
• Use batch_actions for short, deterministic same-screen edits (for example quantity +/- and confirm).
• Use swipe to browse long menus and cart sections.
• Use launch_app to recover quickly from background/app switch issues.
• If two similar taps fail to change state, switch target (row body vs button) instead of repeating.

Completion Report

When finishing, include:

• whether order was placed or stopped at checkout
• merchant name
• fulfillment mode (Delivery or Pickup)
• scheduled time or ASAP
• final total observed
• latest order status (if placed)
• any unresolved blocker requiring user input