Totango customer health and engagement monitoring
The Totango Health skill provides integration with Totango's customer success platform for SuccessBLOC data access, health indicators, campaign enrollment, and segment management. This skill enables systematic customer journey management and health monitoring.
Retrieve health indicators for a portfolio of accounts to identify priorities and risks.
Enroll at-risk accounts in a re-engagement campaign with appropriate touchpoint sequences.
Analyze accounts by segment to identify patterns and optimize customer journey stages.