Overview
The TQM Program Designer skill provides comprehensive capabilities for developing Total Quality Management programs. It supports culture assessment, employee involvement programs, customer focus initiatives, and quality council establishment.
Capabilities
- TQM maturity assessment
- Quality culture survey design
- Employee involvement programs
- Customer focus initiatives
- Process approach mapping
- Continuous improvement integration
- Quality council establishment
- Recognition program design
Used By Processes
- QMS-002: TQM Program Development
- CI-001: Operational Excellence Program Design
- QMS-001: ISO 9001 Implementation
- Survey tools
- Culture assessment frameworks
- Collaboration platforms