Visualize and document current and future business processes. Identify inefficiencies, dependencies, and improvement opportunities through detailed process mapping and analysis.
Process mapping creates visual representations of workflows, helping teams understand current operations, identify bottlenecks, and design improvements.
Minimal working example:
Mapping Approaches:
Current State (AS-IS):
Purpose: Understand existing process
Participants: People doing the work
Timeline: 2-4 hours
Output: Current workflow diagram
Benefits: Identifies real bottlenecks
Future State (TO-BE):
Purpose: Design improved process
Participants: Cross-functional team
Timeline: 4-8 hours
Output: Improved workflow design
Benefits: Clear vision for change
Value Stream Mapping:
Purpose: Focus on value-added vs waste
Participants: Process owners, operations
Timeline: Full day
Output: Detailed flow with timing
Benefits: Identifies waste and delays
Swimlane Diagram:
Purpose: Show roles and responsibilities
// ... (see reference guides for full implementation)
Detailed implementations in the references/ directory:
| Guide | Contents |
|---|---|
| Process Documentation | Process Documentation |
| Current State Analysis | Current State Analysis |
| Future State Design | Future State Design |
| Process Improvement Metrics | Process Improvement Metrics |