Analyze exit interview data and identify retention insights and patterns
The Exit Interview Analysis skill provides capabilities for analyzing exit interview data to identify retention insights, patterns, and actionable improvements. This skill enables systematic exit data collection, theme analysis, and retention strategy recommendations.
const exitSurvey = {
name: 'Standard Exit Survey',
sections: [
{
title: 'Overall Experience',
questions: [
{
type: 'scale',
text: 'How likely are you to recommend this company as a place to work?',
scale: { min: 0, max: 10 },
isNPS: true
},
{
type: 'multiselect',
text: 'What were your primary reasons for leaving?',
options: [
'Compensation', 'Career advancement', 'Management',
'Work-life balance', 'Company culture', 'Job fit',
'Relocation', 'Personal reasons', 'Other opportunity'
]
}
]
},
{
title: 'Manager Relationship',
questions: [
{
type: 'scale',
text: 'How would you rate your relationship with your direct manager?',
scale: { min: 1, max: 5 }
},
{
type: 'openText',
text: 'What could your manager have done differently?'
}
]
}
]
};
const analysisConfig = {
dateRange: {
start: '2025-01-01',
end: '2026-01-24'
},
segments: [
'department', 'manager', 'tenure', 'level', 'performance'
],
themeAnalysis: {
enabled: true,
minMentions: 5,
categories: [
'compensation', 'management', 'culture', 'growth',
'workload', 'recognition', 'flexibility'
]
},
benchmarks: {
internal: true,
external: 'industry-benchmark'
},
output: {
executiveSummary: true,
departmentReports: true,
trendAnalysis: true,
recommendations: true
}
};
This skill integrates with the following HR processes:
| Process | Integration Points |
|---|---|
| employee-exit-offboarding.js | Exit data collection |
| turnover-analysis.js | Retention strategy input |
| employee-engagement-survey.js | Cross-reference engagement |
| Metric | Description | Target |
|---|---|---|
| Participation Rate | Exiting employees who complete survey | >80% |
| Regrettable Turnover | High performers leaving | <10% |
| Theme Resolution | Issues addressed after identification | Track |
| Manager Coaching | Managers with exit feedback addressed | 100% |
| Stay Interview Follow-up | Exit insights used proactively | Yes |