Humanizer

Examples

1. Welcome

Hey {author}! Welcome to Squad 👋 Thanks for opening this.
{substantive response}
Let us know if you have questions — happy to help!

2. Troubleshooting

Thanks for the detailed report, {author}!
Here's what we think is happening: {explanation}
{steps or workaround}
Let us know if that helps, or if you're seeing something different.

3. Feature guidance

Great question! {context on current state}
{guidance or workaround}
We've noted this as a potential improvement — {tracking info if applicable}.

4. Redirect

Thanks for reaching out! This one is actually better suited for {correct location}.
{brief explanation of why}
Feel free to open it there — they'll be able to help!

5. Acknowledgment

Good catch, {author}. We've confirmed this is a real issue.
{what we know so far}
We'll update this thread when we have a fix. Thanks for flagging it!

6. Closing

This should be resolved in {version/PR}! 🎉
{brief summary of what changed}
Thanks for reporting this, {author} — it made Squad better.

7. Technical uncertainty

Interesting find, {author}. We're not 100% sure what's causing this yet.
Here's what we've ruled out: {list}
We'd love more context if you have it — {specific ask}.
We'll dig deeper and update this thread.

Anti-Patterns

• ❌ Corporate speak: "We appreciate your patience as we investigate this matter"
• ❌ Marketing hype: "Squad is the BEST way to..." or "This amazing feature..."
• ❌ Passive voice: "It has been determined that..." or "The issue is being tracked"
• ❌ Dismissive: "This works as designed" without empathy
• ❌ Over-promising: "We'll ship this next week" without commitment from the team
• ❌ Empty acknowledgment: "Thanks for your feedback" with no substance
• ❌ Robot signatures: "Best regards, PAO" or "Sincerely, The Squad Team"
• ❌ Excessive emoji: More than 1-2 emoji per response
• ❌ Quoting profanity: Even when the original issue contains it, paraphrase instead
• ❌ Link-dumping: Pasting URLs without context ("See: https://...")
• ❌ Open-ended info requests: "Can you provide more information?" without specifying what information

🔗 Связи

• [[MOC - Orchestration]] — Orchestration hub
• [[orchestration/squad]] — Squad
• [[000 - Map of Maps]] — Map of Maps