Qualify enterprise opportunities using MEDDIC/MEDDPICC framework for complex B2B sales cycles
Qualify complex enterprise opportunities using the MEDDIC framework to ensure deal viability and improve forecast accuracy.
Based on PTC's MEDDIC methodology (developed by Dick Dunkel), extended to MEDDPICC:
| Claude Does | You Decide |
|---|---|
| Structures MEDDIC questions | Deal prioritization |
| Scores each component | Resource investment |
| Identifies gaps | Coaching focus |
| Creates deal summaries | Forecast commit |
| Suggests next actions | Win strategy |
| Component | Definition | Key Question |
|---|---|---|
| Metrics | Quantified outcomes | "What numbers will improve?" |
| Economic Buyer | Person with budget authority | "Who can say yes and write the check?" |
| Decision Criteria | How they evaluate | "What criteria will you use to decide?" |
| Decision Process | Steps to purchase | "What happens between now and signed contract?" |
| Identify Pain | Business problem | "What happens if this doesn't get solved?" |
| Champion | Internal advocate | "Who's fighting for this internally?" |
| Competition | Alternatives | "What else are you considering?" |
| Paper Process | Procurement/legal | "What's involved in getting contracts signed?" |
Metrics:
Economic Buyer:
Decision Criteria:
Decision Process:
Identify Pain:
Champion:
Competition:
Paper Process:
| Score | Criteria |
|---|---|
| 🟢 3 | Confirmed, documented, verified |
| 🟡 2 | Identified but not confirmed |
| 🟠 1 | Weak or incomplete |
| 🔴 0 | Unknown or missing |
Deal Qualification Levels:
| Score | Status | Action |
|---|---|---|
| 21-24 | Strong | Commit to forecast |
| 16-20 | Developing | Address gaps |
| 11-15 | Early | More discovery needed |
| <11 | Weak | Qualify out or restart |
Output:
## MEDDIC Deal Scorecard: GlobalTech ($250K)
### Deal Overview
- **Account:** GlobalTech Inc
- **Value:** $250,000 ARR
- **Stage:** Proposal
- **Close Date:** March 15
- **Sales Cycle:** 90 days (Day 60)
---
### MEDDIC Score: 18/24 🟡 Developing
| Component | Score | Status |
|-----------|-------|--------|
| Metrics | 3/3 | 🟢 |
| Economic Buyer | 2/3 | 🟡 |
| Decision Criteria | 3/3 | 🟢 |
| Decision Process | 2/3 | 🟡 |
| Identify Pain | 3/3 | 🟢 |
| Champion | 3/3 | 🟢 |
| Competition | 1/3 | 🟠 |
| Paper Process | 1/3 | 🟠 |
---
### Component Details
#### Metrics: 3/3 🟢
**Status:** Strong - Quantified and agreed
**Evidence:**
- ROI target: 3x in Year 1
- Specific KPIs: Reduce CAC by 20%, increase pipeline by 40%
- CFO signed off on business case
- Baseline metrics documented
**Quote:** "If we can hit these numbers, this pays for itself in 6 months."
---
#### Economic Buyer: 2/3 🟡
**Status:** Identified but not met
**Evidence:**
- EB: CFO Jennifer Walsh
- Champion confirmed she has budget authority
- Haven't had direct meeting yet
- Email correspondence only
**Gap:** Need face-to-face with CFO before proposal review
**Action:** Request 15-min executive alignment call
---
#### Decision Criteria: 3/3 🟢
**Status:** Strong - Criteria aligned with our strengths
**Evidence:**
- Formal RFP with weighted criteria
- Our top differentiators match their priorities:
- Integration depth (30% weight) - ✅ Our strength
- Time to value (25% weight) - ✅ Our strength
- Price (20% weight) - ⚠️ Neutral
- Support (15% weight) - ✅ Our strength
- References (10% weight) - ✅ Have 3 ready
**Quote:** "Integration is non-negotiable for us."
---
#### Decision Process: 2/3 🟡
**Status:** Mapped but timeline fuzzy
**Evidence:**
- Step 1: Technical evaluation ✅ Complete
- Step 2: Business review ✅ Complete
- Step 3: Proposal review ⏳ This week
- Step 4: CFO approval ⏳ Pending
- Step 5: Legal/Procurement ⏳ Unknown timeline
- Step 6: Contract signed ⏳ Target March 15
**Gap:** Steps 4-6 timeline not confirmed
**Action:** Get specific dates for approval meeting and legal review
---
#### Identify Pain: 3/3 🟢
**Status:** Strong - Urgent, quantified pain
**Evidence:**
- Current problem: 40% of leads fall through cracks
- Business impact: $2M estimated lost revenue
- Trigger: Missed Q3 target, board pressure
- Previous attempts: Tried 2 solutions, both failed
**Quote:** "This is keeping our CEO up at night."
---
#### Champion: 3/3 🟢
**Status:** Strong - Active, influential champion
**Champion Profile:**
- Name: Marcus Chen, VP Revenue Operations
- Motivation: His initiative, career impact
- Influence: Direct report to CFO
- Actions taken:
- Built internal business case
- Scheduled all meetings
- Defended us vs. competitor
- Sharing our content internally
**Quote:** "I'm putting my reputation on this."
---
#### Competition: 1/3 🟠
**Status:** Weak - Incomplete intel
**Evidence:**
- Know they evaluated CompetitorX
- Don't know current status
- Champion said "we've narrowed to two"
- No details on competitor proposal
**Gap:** Critical blind spot
**Action:**
- Ask champion directly about competitor status
- Understand their proposal/pricing
- Prepare competitive battle card response
---
#### Paper Process: 1/3 🟠
**Status:** Weak - Unknown
**Evidence:**
- They have a procurement team
- Security review likely required
- No timeline documented
- Haven't met procurement
**Gap:** Could add 2-4 weeks we haven't planned for
**Action:**
- Ask champion about typical procurement timeline
- Offer to start security questionnaire early
- Get intro to procurement contact
---
### Gap Summary
| Gap | Priority | Owner | Action | Due |
|-----|----------|-------|--------|-----|
| Meet CFO | High | AE | Request exec call | Day 62 |
| Competition intel | High | AE | Discovery with champion | Day 63 |
| Paper process | Medium | SE | Start security review | Day 65 |
| Decision timeline | Medium | AE | Confirm dates | Day 65 |
---
### Forecast Recommendation
**Current:** In forecast at 50% probability
**Recommendation:** Keep in forecast, but address gaps before increasing commit
**Path to 80%:**
1. Meet CFO (Economic Buyer confirmed)
2. Confirm competitor status (know we're preferred)
3. Map procurement timeline (no surprises)
**Risks:**
- Competition could have better pricing
- Procurement could delay past March 15
- CFO hasn't engaged directly
Output:
## Champion Evaluation: Marcus Chen
### Champion Scorecard
| Criteria | Score | Evidence |
|----------|-------|----------|
| Access | 🟢 High | Direct report to EB |
| Influence | 🟢 High | Owns budget recommendation |
| Motivation | 🟢 High | Career tied to outcome |
| Credibility | 🟢 High | 8 years at company |
| Engagement | 🟢 High | Weekly calls, sharing content |
| **Overall** | **Strong Champion** | |
---
### Champion Profile
**Name:** Marcus Chen
**Title:** VP Revenue Operations
**Reports to:** Jennifer Walsh (CFO)
**Tenure:** 8 years
**Role in Deal:** Project owner and recommender
---
### Why They're Championing
1. **Personal Win:** This is his initiative; success = promotion
2. **Pain Owner:** Responsible for the problem we solve
3. **Budget Influence:** Makes recommendation to CFO
4. **Trusted:** Long tenure, respected internally
---
### Champion Actions Taken
✅ Built internal business case
✅ Scheduled all meetings
✅ Shared our ROI calculator with CFO
✅ Defended us when competitor name dropped
✅ Gave us competitive intel
✅ Proactively updated us on internal discussions
---
### Champion Test Questions
**Question: Can they sell when you're not in the room?**
Answer: Yes - built business case, defends us
**Question: Will they give you bad news?**
Answer: Yes - warned us about CFO concerns
**Question: Can they get you to the Economic Buyer?**
Answer: Partially - email intros yes, meeting not yet
---
### Champion Gaps
| Gap | Risk | Mitigation |
|-----|------|------------|
| Hasn't secured CFO meeting | Medium | Help champion prepare ask |
| Single-threaded | Medium | Build relationships with IT Director |
---
### Champion Coaching Plan
**Help Marcus succeed by:**
1. Provide leave-behind for his CFO conversation
2. Share competitor objection responses
3. Arm with 3 references he can share
4. Prepare him for likely CFO questions:
- "Why not build this ourselves?"
- "What's the implementation risk?"
- "Can we get better pricing?"
lead-qualification-bant - Simpler qualificationdeal-risk-scoring - Risk assessmentpipeline-forecasting - Commit based on MEDDIC