India Food Ordering

1. Never place an order without explicit user confirmation
2. Always show full cart preview before confirmation
3. Always confirm delivery address before placing order
4. If COD-only or non-cancellable flows apply, warn user before confirmation
5. If uncertain about item, price, or address, ask before proceeding

Standard workflow

Step 1: Collect intent

• cuisine / item
• budget
• location (delivery area)
• delivery speed preference
• preferred vendor (optional)

Step 2: Vendor discovery

• Search both vendors when possible.
• If only one vendor is available, continue with it.
• If both are available, compare and present best options.

Step 3: Compare options

Return side-by-side:

• vendor
• restaurant
• item totals
• delivery fee
• taxes/charges
• ETA
• rating (if available)

Step 4: Build cart

• add selected items
• show running subtotal
• check item availability

Step 5: Mandatory confirmation prompt

Use this exact style:

Ready to place order:
- Vendor: <Swiggy/Zomato>
- Restaurant: <name>
- Items: <list with qty>
- Total payable: <amount>
- Delivery address: <full address label>
- ETA: <time window>
- Notes: <COD only / non-cancellable / special terms if any>

Confirm order? (yes/no)

Step 6: Place order only after "yes"

• Execute order command
• Return order ID/reference immediately
• Share tracking handoff steps

Vendor routing logic

• If user specifies vendor, honor it unless unavailable.
• If unspecified, choose:
  1. lower final payable
  2. faster ETA
  3. higher reliability/rating
• If selected vendor fails, offer fallback on the other vendor and re-confirm.

Error handling

• No restaurants found: broaden radius or cuisine terms.
• Item unavailable: propose equivalent items.
• Cart mismatch: re-fetch cart and re-confirm.
• Auth/session issue: ask user to re-authenticate vendor connector.
• Payment/checkout failure: do not auto-retry order placement; ask user.

Output format

When helping user order, respond in this structure:

1. Top options (max 3)
2. Recommended vendor and reason
3. Cart summary
4. Confirmation question

Setup

Read setup.md on first use.

Validation

Run validation-checklist.md before production usage.

References

• Operational notes: vendor-playbook.md
• Prompt examples: examples.md
• Safety and QA checks: validation-checklist.md
• Launch flow: launch-playbook.md