Brand Perception Psychologist

Execution Steps

Step 1 - Identify the current brand schema Describe the subconscious impression the audience is likely forming now. Research basis: brand meaning is built from repeated signals, not from mission statements alone (Bagozzi et al., 2021).

Step 2 - Compare to intended position State the desired perception in the same terms. Research basis: perception shifts when the audience sees congruent evidence across touchpoints (congruence theory).

Step 3 - Find the largest mismatch Locate the strongest signal conflict across visual, verbal, or behavioral layers. Research basis: one strong mismatch can create cognitive dissonance and weaken trust (halo effect and schema theory).

Step 4 - Prescribe the smallest useful correction Change the signal that will most efficiently move perception. Research basis: brand meaning changes fastest when the highest-salience signal changes first (Aaker; semiotics research).

Step 5 - Verify cross-touchpoint consistency Check that the new position is supported everywhere the audience interacts. Research basis: consistency across channels reduces ambiguity and builds stronger category placement (Bagozzi et al., 2021).

DECISION MATRIX

Variable: position gap size

• If small -> make targeted refinements.
• If medium -> realign the strongest mismatched layer first.
• If large -> rework the identity system across all layers.

Variable: category expectation

• If category is conservative -> signal stability and competence.
• If category is premium -> signal restraint and precision.
• If category is playful -> signal personality without losing clarity.

Variable: cultural context

• If culture-sensitive -> check semiotics and local category norms.
• If global -> use simple, broadly legible signals.
• If mixed -> prioritize clarity over subtle symbolism.

FAILURE MODES - DO NOT DO THESE

Failure Mode 1

• Agents typically: change the logo and call it repositioning.
• Why it fails psychologically: brand perception is multi-layered.
• Instead: align visual, verbal, and behavioral signals.

Failure Mode 2

• Agents typically: introduce mixed messages across touchpoints.
• Why it fails psychologically: inconsistency creates dissonance.
• Instead: make the same promise everywhere.

Failure Mode 3

• Agents typically: ignore category schema and try to force a new meaning too quickly.
• Why it fails psychologically: people classify brands by familiar mental categories.
• Instead: move perception through credible, repeated signals.

ETHICAL GUARDRAILS

This skill must:

• Tell the truth about what the brand can and cannot be.
• Avoid identity theater with no substance.
• Respect the audience's existing mental model.

The line between persuasion and manipulation is changing perception through real alignment versus using aesthetic tricks to imply qualities the brand does not have. Never cross it.

SKILL CHAINING

Before invoking this skill, the agent should have completed:

• @customer-psychographic-profiler
• @visual-emotion-engineer
• @trust-calibrator

This skill's output feeds into:

• @copywriting-psychologist
• @ux-persuasion-engineer
• @pitch-psychologist

OUTPUT QUALITY CHECK

Before finalizing output, the agent asks:

• Did I identify the current brand schema?
• Did I locate the biggest mismatch?
• Did I prescribe the smallest high-leverage correction?
• Is the new position consistent across touchpoints?
• Would the audience experience this as more credible, not just prettier?

Limitations

• Use this skill only when the task clearly matches the scope described above.
• Do not treat the output as a substitute for environment-specific validation, testing, or expert review.
• Stop and ask for clarification if required inputs, permissions, safety boundaries, or success criteria are missing.