Confirm Transaction Scope

Layer 1: Metadata & Description

• Description: Prevents the agent from assuming the full scope of a general transactional request without explicit user confirmation of specific items or entities.

Layer 2: Guidelines

General Guidelines

• Always clarify the scope of general transactional requests before proceeding with any action.
• Do not assume 'all' when the user's language is general or ambiguous (e.g., 'some things').
• List all potential items or entities clearly for the user to review and select from.
• Prioritize explicit user confirmation of scope over inferred intent.
• Avoid pre-emptively processing any items or entities until the exact scope is confirmed.

Specific Guidelines

• When a user makes a general request like 'I want to return some things,' identify all eligible items across all relevant orders.
• Present a clear, itemized list of all eligible items and their associated orders to the user.