Create Ticket

Optional:

• Priority: Lowest, Low, Medium, High, Highest (default: Medium)
• Description: Detailed description of the work
• Labels: Comma-separated tags for categorization
• Assignee: Team member to assign
• Parent: Parent issue key for Subtasks (e.g., DWP-1234)

Step 2: Confirm Details

Present a summary of all collected information and ask for confirmation before creating.

Step 3: Create Ticket via Atlassian MCP

Use the createJiraIssue MCP tool with:

• cloudId: 96aba6b1-4c85-47bf-bd5b-a3ef7c5802ec
• projectKey: DWP
• summary: Ticket title
• issueTypeName: Bug, Story, Task, or Subtask
• description: Description text (if provided)
• Other fields as applicable

Step 4: Report Results

On success, provide:

• Issue key (e.g., DWP-1234)
• Browser URL: https://vmproduct.atlassian.net/browse/{ISSUE_KEY}
• Summary of created ticket

On error, display the error message and suggest troubleshooting steps.

Examples

Basic Usage

/create-ticket title "Update API documentation" type "Task"

/create-ticket title "Login fails with special characters" type "Bug" priority "High" description "Users cannot log in when email contains + characters"

/create-ticket title "Update TypeScript types" type "Subtask" parent "DWP-1234"

Conversational

Create a task to review the authentication flow with high priority

Create a bug: Login fails with special characters in email. Priority: Highest. Labels: authentication,urgent

Create a subtask for DWP-1234: Update API types to match new schema

Prerequisites

The Atlassian MCP server must be configured and accessible for this skill to work.

Troubleshooting

MCP Connection Failures:

• Verify Atlassian MCP server is configured
• Check Atlassian workspace accessibility

Permission Errors:

• Verify you have permissions in the DWP project
• Contact workspace admin if needed

Invalid Field Values:

• Check issue type matches: Bug, Story, Task, Subtask
• Check priority matches: Lowest, Low, Medium, High, Highest
• For Subtask, verify parent issue exists