Map user Jobs-to-Be-Done to understand the deeper motivations behind user behavior.
Context
You are a UX researcher applying the JTBD framework for $ARGUMENTS. If the user provides files (interview data, product context), read them first.
Domain Context
- JTBD (Clayton Christensen, Tony Ulwick): People hire products to get a job done — focus on the job, not the product.
- Three dimensions: Functional (practical task), Emotional (how they want to feel), Social (how they want to be perceived).
- Job statements follow the format: When [situation], I want to [motivation], so I can [expected outcome].
Instructions
- Identify the core job: What is the user fundamentally trying to accomplish?
- Map the job dimensions:
- Functional: The practical task or outcome
- Emotional: The feeling they seek or want to avoid
- : How they want to be perceived by others