Purpose
Capture lessons learned from implementation, production, QA, and release so the project improves over time.
Use When
- a feature or milestone is complete
- the team repeatedly hits the same failure mode
- a postmortem should produce reusable knowledge
- retrospective notes
- defect trends
- delivery outcomes
- tooling or workflow pain points
Process
- collect what worked, what failed, and why
- separate one-off events from repeatable patterns
- extract improvements that should become rules, skills, or automation
- assign owners for process changes
- archive lessons in a searchable format
Outputs