Process email action items from /Needs_Action/. Use this skill whenever an EMAIL_ file exists in Needs_Action, or the user says "process email", "handle email", "reply to email". This skill categorizes emails (invoice, support, inquiry, urgent), drafts context-aware responses, and creates approval requests for unknown contacts or sensitive messages.
Process an email action item from /Needs_Action/ - categorize, draft response, and handle approvals.
Use this skill when:
/Needs_Action/ (filename starts with EMAIL_)Read the email file
type, from, subject, priorityCategorize the email
Determine response strategy
Known Contact (in Company_Handbook.md contacts):
Unknown Contact:
Draft the response
Create approval or send
Move to appropriate folder
Subject: Re: Invoice Request
Body:
Hi [Name],
Thank you for your request. Please find attached Invoice #[number] for [period/service].
Amount: $[amount]
Due Date: [date]
Please let me know if you have any questions.
Best regards
Subject: Re: [Original Subject]
Body:
Hi [Name],
Thanks for reaching out. I understand you're [issue].
[Helpful response or next steps]
Let me know if you need anything else.
Best regards
Subject: Re: [Original Subject]
Body:
Hi [Name],
Thank you for your email. [Response to inquiry].
Please let me know if you have any other questions.
Best regards
## Email Processed
**From**: [sender]
**Subject**: [subject]
**Category**: [invoice|support|inquiry|urgent]
### Action Taken
- [Drafted response / Created approval / Moved to Done]
### Response Draft
[Draft content]
### Next Step
- [Awaiting approval / Sent / No action needed]
process-inbox: General inbox processingrequest-approval: Creates approval filesgmail-watcher: Detects new emails (Python script)