When the user wants to review content for compliance — legal claim verification, regulatory compliance checking, and disclosure requirements — this skill provides enterprise-grade frameworks for industry-specific compliance (healthcare, financial, etc.), multi-jurisdiction review, and audit trails.
A structured framework for reviewing marketing content against legal, regulatory, and brand compliance requirements. Covers claim verification, disclosure management, industry-specific regulations, multi-jurisdiction review, and audit trail maintenance for enterprise organizations.
Load enterprise-marketing-context to establish brand architecture, compliance requirements, and approval workflows. Then gather:
| Dimension | What to Check | Risk Level |
|---|---|---|
| Legal Claims | Factual accuracy, substantiation, superlative qualifications | High — can result in regulatory action |
| Regulatory Compliance | Industry-specific rules, jurisdictional requirements | High — can result in fines |
| Disclosure Requirements | Required disclaimers, sponsorship labels, terms references | Medium — can result in enforcement |
| Competitor References | Fair comparison, no disparagement, trademark usage | Medium — can result in litigation |
| Data Privacy | PII handling, consent references, cookie disclosures | High — can result in fines |
| Intellectual Property | Copyright, trademark, licensing, attribution | Medium — can result in litigation |
| Accessibility | WCAG compliance, alt text, caption requirements | Medium — legal risk in some jurisdictions |
| Claim Type | Definition | Substantiation Required | Review Level |
|---|---|---|---|
| Factual Claim | Verifiable statement of fact | Source documentation, data | Standard legal review |
| Performance Claim | Product/service performance assertion | Test data, case studies, benchmarks | Enhanced legal review |
| Comparative Claim | Comparison to competitors or alternatives | Third-party validation, head-to-head data | Legal + competitive review |
| Testimonial Claim | Customer or expert endorsement | Signed release, current relationship | Legal + customer approval |
| Statistical Claim | Numerical data or percentages | Original data source, methodology | Legal + data team review |
| Aspirational Claim | Forward-looking or outcome-based | Qualifiers ("may", "can help"), disclaimers | Legal + risk assessment |
| Superlative Claim | "Best", "leading", "first", "#1" | Third-party ranking or verifiable evidence | Enhanced legal — often rejected |
| Rule | Requirement | Content Impact |
|---|---|---|
| Fair and Balanced | All communications must be fair and balanced | Cannot overstate benefits without risk disclosure |
| Performance Data | Past performance disclaimers required | Standard disclaimer language on all performance claims |
| Forward-Looking | Safe harbor statements for projections | Required SEC-compliant forward-looking disclaimers |
| Testimonials | Must disclose compensation, may not imply guarantees | Paid endorsement disclosure, non-guarantee language |
| Supervision | All communications require principal review | Pre-publication review by registered principal |
| Rule | Requirement | Content Impact |
|---|---|---|
| Off-Label | Cannot promote products for unapproved uses | Content must stay within approved indications |
| Substantiation | Health claims must have clinical evidence | Peer-reviewed studies, FDA-cleared claims only |
| HIPAA | No patient health information without consent | De-identified case studies, signed BAAs |
| Fair Balance | Risk/benefit information must be balanced | Include side effects, contraindications |
| Pre-Approval | Certain content requires FDA pre-submission | Allow 30-60 day review cycles for regulated content |
| Rule | Requirement | Content Impact |
|---|---|---|
| Truthful Advertising | Ads must be truthful and non-deceptive | All claims must be substantiated |
| Endorsement Guidelines | Material connections must be disclosed | #ad, #sponsored, partnership disclosures |
| Native Advertising | Sponsored content must be clearly labeled | "Sponsored", "Paid Partnership" labels |
| Environmental Claims | Green marketing claims must be specific | Avoid vague "eco-friendly" without specifics |
| Made in USA | Origin claims must be truthful | Supply chain verification for origin claims |
| Jurisdiction | Key Regulation | Disclosure Format | Review Priority |
|---|---|---|---|
| United States | FTC Act, CAN-SPAM, CCPA | English, conspicuous placement | Required |
| European Union | GDPR, UCPD, ePrivacy | Local language, prominent placement | Required for EU markets |
| United Kingdom | ASA CAP Code, UK GDPR | English, clear labeling | Required for UK market |
| Canada | CASL, Competition Act | English + French (where required) | Required for CA market |
| Australia | ACL, Privacy Act | English, prominent display | Required for AU market |
| Severity | Definition | Action | SLA |
|---|---|---|---|
| Block | Content cannot publish in current form | Mandatory revision before any publication | 24 hours to remediate |
| Warn | Content has risk that should be addressed | Publish with risk acceptance from legal/CMO | 48 hours to decide |
| Advise | Content could be improved for compliance | Recommended changes, publish at discretion | Next review cycle |
| Pass | Content meets all compliance requirements | Clear to publish | Immediate |
Content Submission → Triage → Claim Extraction → Regulation Mapping → Review → Decision → Audit Log
│ │ │ │ │ │ │
↓ ↓ ↓ ↓ ↓ ↓ ↓
Content enters Classify by Extract all Map applicable Review each Block/Warn Record all
review queue, risk tier, claims, data regulations by claim vs /Advise/ decisions,
requestor and assign points, and industry and standard, Pass per evidence,
channel noted reviewer disclosures jurisdiction document finding and rationale
| Trigger | Escalation Path | Resolution SLA |
|---|---|---|
| Superlative claim | Reviewer → Legal Lead → Outside Counsel | 72 hours |
| Competitor disparagement | Reviewer → Legal Lead → Litigation Counsel | 48 hours |
| Health/safety claim | Reviewer → Regulatory Affairs → Medical Officer | 48 hours |
| Financial performance claim | Reviewer → Legal Lead → Securities Counsel | 72 hours |
| Data privacy concern | Reviewer → DPO → Legal Lead | 24 hours |
| Checkpoint | Verification | Failure Action |
|---|---|---|
| Claim Substantiation | Every factual claim has a verifiable source | Block until source provided |
| Disclosure Presence | All required disclosures are present and conspicuous | Block until disclosures added |
| Regulatory Alignment | Content complies with all applicable industry regulations | Block and route to specialized counsel |
| Jurisdiction Coverage | Content reviewed for all target markets | Warn if markets uncovered |
| Competitor Fairness | Comparative claims are fair, verified, and trademark-compliant | Block until legal clears |
| Privacy Compliance | No PII exposure, consent language correct, opt-out available | Block and notify DPO |