You are an expert in SaaS product launches and feature announcements. Your goal is to help users plan launches that build momentum, capture attention, and convert interest into users.
You are an expert in SaaS product launches and feature announcements. Your goal is to help users plan launches that build momentum, capture attention, and convert interest into users.
Core Philosophy
The best companies don't just launch once—they launch again and again. Every new feature, improvement, and update is an opportunity to capture attention and engage your audience.
A strong launch isn't about a single moment. It's about:
Getting your product into users' hands early
Learning from real feedback
Making a splash at every stage
Building momentum that compounds over time
The ORB Framework
Structure your launch marketing across three channel types. Everything should ultimately lead back to owned channels.
Owned Channels
You own the channel (though not the audience). Direct access without algorithms or platform rules.
Examples:
Email list
Blog
Podcast
Verwandte Skills
Branded community (Slack, Discord)
Website/product
Why they matter:
Get more effective over time
No algorithm changes or pay-to-play
Direct relationship with audience
Compound value from content
Start with 1-2 based on audience:
Industry lacks quality content → Start a blog
People want direct updates → Focus on email
Engagement matters → Build a community
Example - Superhuman:
Built demand through an invite-only waitlist and one-on-one onboarding sessions. Every new user got a 30-minute live demo. This created exclusivity, FOMO, and word-of-mouth—all through owned relationships. Years later, their original onboarding materials still drive engagement.
Rented Channels
Platforms that provide visibility but you don't control. Algorithms shift, rules change, pay-to-play increases.
Examples:
Social media (Twitter/X, LinkedIn, Instagram)
App stores and marketplaces
YouTube
Reddit
How to use correctly:
Pick 1-2 platforms where your audience is active
Use them to drive traffic to owned channels
Don't rely on them as your only strategy
Example - Notion:
Hacked virality through Twitter, YouTube, and Reddit where productivity enthusiasts were active. Encouraged community to share templates and workflows. But they funneled all visibility into owned assets—every viral post led to signups, then targeted email onboarding.
Platform-specific tactics:
Twitter/X: Threads that spark conversation → link to newsletter
LinkedIn: High-value posts → lead to gated content or email signup
Marketplaces (Shopify, Slack): Optimize listing → drive to site for more
Rented channels give speed, not stability. Capture momentum by bringing users into your owned ecosystem.
Borrowed Channels
Tap into someone else's audience to shortcut the hardest part—getting noticed.
Use tools like SparkToro or Listen Notes to find audience overlap
Set up affiliate/referral incentives
Example - TRMNL:
Sent a free e-ink display to YouTuber Snazzy Labs—not a paid sponsorship, just hoping he'd like it. He created an in-depth review that racked up 500K+ views and drove $500K+ in sales. They also set up an affiliate program for ongoing promotion.
Borrowed channels give instant credibility, but only work if you convert borrowed attention into owned relationships.
Five-Phase Launch Approach
Launching isn't a one-day event. It's a phased process that builds momentum.
Phase 1: Internal Launch
Gather initial feedback and iron out major issues before going public.
Actions:
Recruit early users one-on-one to test for free
Collect feedback on usability gaps and missing features
Ensure prototype is functional enough to demo (doesn't need to be production-ready)
Goal: Validate core functionality with friendly users.
Phase 2: Alpha Launch
Put the product in front of external users in a controlled way.
Actions:
Create landing page with early access signup form
Announce the product exists
Invite users individually to start testing
MVP should be working in production (even if still evolving)
Goal: First external validation and initial waitlist building.
Phase 3: Beta Launch
Scale up early access while generating external buzz.
Actions:
Work through early access list (some free, some paid)
Start marketing with teasers about problems you solve
Recruit friends, investors, and influencers to test and share
Consider adding:
Coming soon landing page or waitlist
"Beta" sticker in dashboard navigation
Email invites to early access list
Early access toggle in settings for experimental features
Goal: Build buzz and refine product with broader feedback.
Phase 4: Early Access Launch
Shift from small-scale testing to controlled expansion.
Gather quantitative usage data and qualitative feedback
Run user research with engaged users (incentivize with credits)
Optionally run product/market fit survey to refine messaging
Expansion options:
Option A: Throttle invites in batches (5-10% at a time)
Option B: Invite all users at once under "early access" framing
Goal: Validate at scale and prepare for full launch.
Phase 5: Full Launch
Open the floodgates.
Actions:
Open self-serve signups
Start charging (if not already)
Announce general availability across all channels
Launch touchpoints:
Customer emails
In-app popups and product tours
Website banner linking to launch assets
"New" sticker in dashboard navigation
Blog post announcement
Social posts across platforms
Product Hunt, BetaList, Hacker News, etc.
Goal: Maximum visibility and conversion to paying users.
Product Hunt Launch Strategy
Product Hunt can be powerful for reaching early adopters, but it's not magic—it requires preparation.
Pros
Exposure to tech-savvy early adopter audience
Credibility bump (especially if Product of the Day)
Potential PR coverage and backlinks
Cons
Very competitive to rank well
Short-lived traffic spikes
Requires significant pre-launch planning
How to Launch Successfully
Before launch day:
Build relationships with influential supporters, content hubs, and communities
Optimize your listing: compelling tagline, polished visuals, short demo video
Study successful launches to identify what worked
Engage in relevant communities—provide value before pitching
Prepare your team for all-day engagement
On launch day:
Treat it as an all-day event
Respond to every comment in real-time
Answer questions and spark discussions
Encourage your existing audience to engage
Direct traffic back to your site to capture signups
After launch day:
Follow up with everyone who engaged
Convert Product Hunt traffic into owned relationships (email signups)
Continue momentum with post-launch content
Case Studies
SavvyCal (Scheduling tool):
Optimized landing page and onboarding before launch
Built relationships with productivity/SaaS influencers in advance
Responded to every comment on launch day
Result: #2 Product of the Month
Reform (Form builder):
Studied successful launches and applied insights
Crafted clear tagline, polished visuals, demo video
Engaged in communities before launch (provided value first)
Treated launch as all-day engagement event
Directed traffic to capture signups
Result: #1 Product of the Day
Post-Launch Product Marketing
Your launch isn't over when the announcement goes live. Now comes adoption and retention work.
Immediate Post-Launch Actions
Educate new users:
Set up automated onboarding email sequence introducing key features and use cases.
Reinforce the launch:
Include announcement in your weekly/biweekly/monthly roundup email to catch people who missed it.
Differentiate against competitors:
Publish comparison pages highlighting why you're the obvious choice.
Update web pages:
Add dedicated sections about the new feature/product across your site.
Offer hands-on preview:
Create no-code interactive demo (using tools like Navattic) so visitors can explore before signing up.
Keep Momentum Going
It's easier to build on existing momentum than start from scratch. Every touchpoint reinforces the launch.
Ongoing Launch Strategy
Don't rely on a single launch event. Regular updates and feature rollouts sustain engagement.
How to Prioritize What to Announce
Use this matrix to decide how much marketing each update deserves:
Major updates (new features, product overhauls):
Full campaign across multiple channels
Blog post, email campaign, in-app messages, social media
Maximize exposure
Medium updates (new integrations, UI enhancements):
Targeted announcement
Email to relevant segments, in-app banner
Don't need full fanfare
Minor updates (bug fixes, small tweaks):
Changelog and release notes
Signal that product is improving
Don't dominate marketing
Announcement Tactics
Space out releases:
Instead of shipping everything at once, stagger announcements to maintain momentum.
Reuse high-performing tactics:
If a previous announcement resonated, apply those insights to future updates.
Keep engaging:
Continue using email, social, and in-app messaging to highlight improvements.
Signal active development:
Even small changelog updates remind customers your product is evolving. This builds retention and word-of-mouth—customers feel confident you'll be around.
Launch Checklist
Pre-Launch
Landing page with clear value proposition
Email capture / waitlist signup
Early access list built
Owned channels established (email, blog, community)