Handles difficult colleagues and resolves conflicts using frameworks from Anneka Gupta and workplace dynamics research. Use when dealing with blocking colleagues, toxic dynamics, or maintaining relationships under stress.
Claude uses this skill when:
Common Causes:
The Approach:
# Colleague: [Name]
## Behavior Pattern
- What they do: [describe]
- Impact on work: [describe]
- Frequency: [often/sometimes/rarely]
## Root Cause Hypothesis
- Fear: [possible insecurity]
- Misalignment: [different goals]
- Ego: [need for control/recognition]
- Style: [communication difference]
## Approach
### 1. One-on-One
- Goal: Understand their perspective
- Opening: "[Non-confrontational question]"
- Listen for: [underlying concerns]
### 2. Find Common Ground
- Shared goal: [what we both want]
- Frame collaboration: [how we both win]
### 3. Set Boundaries
- What's acceptable: [define]
- What's not: [define]
- Consequences: [if behavior continues]
### 4. Escalation Path (if needed)
- When: [after X attempts fail]
- To whom: [manager, HR]
- With: [documented examples]
Before Confronting:
During Conversation:
If Unsuccessful:
Anneka Gupta:
"Most difficult behavior comes from fear or misalignment, not malice."