Debt Collection Recovery
Generate compliant debt recovery strategies, collection letter sequences, and payment plan frameworks.
Tell the agent what you need:
Subject: Invoice [#] — Payment Reminder
Quick note — invoice [#] for [amount] was due on [date]. Sometimes things slip through. If already sent, disregard.
Payment options: [link/details]
Subject: Invoice [#] — Second Notice
Following up on invoice [#] for [amount], now [X] days past due. Please arrange payment by [date] to avoid late fees per our agreement.
Subject: Invoice [#] — Action Required
Invoice [#] for [amount] is now [X] days overdue. Per our terms, a [X]% late fee of [amount] has been applied. Total now due: [amount].
If we don't receive payment by [date], we'll need to escalate this matter.
Subject: Invoice [#] — Final Notice Before Collection Action
This is formal notice that invoice [#] totaling [amount] remains unpaid after [X] days. Without payment by [date], this account will be referred to our collection partner.
This may affect your business credit rating.
Subject: Invoice [#] — Final Demand
Final notice. Invoice [#] for [amount] will be referred to [collection agency/legal counsel] on [date] if not resolved. Contact us immediately to discuss resolution options.
| Bucket | Days | Priority | Action | Expected Recovery |
|---|---|---|---|---|
| Current | 0-30 | Low | Auto-reminder | 95-98% |
| 31-60 | 31-60 | Medium | Phone + email | 85-90% |
| 61-90 | 61-90 | High | Escalation letter | 70-75% |
| 91-120 | 91-120 | Critical | Collection agency | 40-50% |
| 120+ | 120+ | Write-off review | Legal/write-off | 15-25% |
Score = (Amount × 0.4) + (Days Overdue × 0.3) + (Customer Value × 0.2) + (Payment History × 0.1)
For debts over $5,000, offer structured plans:
| Plan | Duration | Interest | Min Payment | Best For |
|---|---|---|---|---|
| Quick | 3 months | 0% | 33% of balance | Good-faith debtors |
| Standard | 6 months | 5% APR | ~17% + interest | Mid-range balances |
| Extended | 12 months | 8% APR | ~9% + interest | Large balances |
| Hardship | 18 months | 0% | Negotiated | Proven inability to pay |
| State | Written Contract | Oral Contract | Open Account |
|---|---|---|---|
| California | 4 years | 2 years | 4 years |
| New York | 6 years | 6 years | 6 years |
| Texas | 4 years | 4 years | 4 years |
| Florida | 5 years | 4 years | 4 years |
| Illinois | 10 years | 5 years | 5 years |
| Pennsylvania | 4 years | 4 years | 4 years |
| Ohio | 8 years | 6 years | 6 years |
| Georgia | 6 years | 4 years | 4 years |
| Michigan | 6 years | 6 years | 6 years |
| North Carolina | 3 years | 3 years | 3 years |
Write off when ALL of these are true:
This skill gives you the collection framework. For full industry-specific automation — including AI-powered payment reminders, predictive churn scoring, and automated escalation workflows: